Four guides for the calls we take most: what the symptom usually means, what is safe to check yourself, and when to stop and call. Every guide ends the same way — a $99 diagnostic with a meter, one written number, and the $99 already inside it when you approve.
Same-day windows for a warm refrigerator · Mon–Fri 8am–6pm · Sat 9am–3pm

A dead refrigerator in a Charleston July is an emergency, not an inconvenience. We hold space in the schedule for urgent calls, and cooling failures get first claim on it.
No mystery, no upsell script. Three steps from broken to fixed.
Tell us the appliance, the symptom and the address. We offer the earliest window that fits your side of the river — and text before we arrive.
The technician meters the machine, names the failed part in plain words and hands you one flat number. Approve it, and the $99 is already inside.
Most repairs close the same visit from the van. You get a tested machine, a tidy work area and a written warranty.
One call starts it: $99 diagnostic, one written price, repair from the van, written warranty.