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Symptom guides

Symptom guides forCharleston kitchens and laundry rooms

Four guides for the calls we take most: what the symptom usually means, what is safe to check yourself, and when to stop and call. Every guide ends the same way — a $99 diagnostic with a meter, one written number, and the $99 already inside it when you approve.

Same-day windows for a warm refrigerator · Mon–Fri 8am–6pm · Sat 9am–3pm

Cooper River Appliance technician beside a stainless French-door refrigerator in a downtown Charleston kitchen
Read before you call
  • Guides four, machine by machine
  • Safe checks no panels, no gas, no live wiring
  • Diagnostic $99, inside the repair
  • Same-day for a warm refrigerator
Start here

Pick the symptom

On the route

The truck, the tech, the six machines

Request a visit

Tell us the machine and the symptom. We call back with a real window — and the $99 diagnostic is already inside the repair price you approve.

$99 diagnostic — inside the repair you approve. No spam, no mailing list.

Fast turnaround

Same-day & next-day appliance repair

A dead refrigerator in a Charleston July is an emergency, not an inconvenience. We hold space in the schedule for urgent calls, and cooling failures get first claim on it.

Typical availability

Peninsula · Ansonborough to Wagener TerraceSame-day often
Mount Pleasant · West Ashley · James IslandSame-day often
North Charleston · Daniel Island · Sullivan’sNext-day typical
Folly · IOP · Johns Island · HanahanNext-day typical
Goose Creek · SummervilleScheduled route
  • Call before noon for the best shot at a same-day visit
  • Warm refrigerators and freezers go first, June to September especially
  • Van stocked for the common peninsula and Mount Pleasant failures
  • Turnover-day windows for rentals and guest houses
Simple process

How a repair works

No mystery, no upsell script. Three steps from broken to fixed.

📞1

Call or request online

Tell us the appliance, the symptom and the address. We offer the earliest window that fits your side of the river — and text before we arrive.

🔍2

Diagnosis & one written price

The technician meters the machine, names the failed part in plain words and hands you one flat number. Approve it, and the $99 is already inside.

3

Fixed & warrantied

Most repairs close the same visit from the van. You get a tested machine, a tidy work area and a written warranty.

Appliance broken on the peninsula or across the bridges?

One call starts it: $99 diagnostic, one written price, repair from the van, written warranty.

Request service 📞